Request a full or partial payoff on your loan. By law, we are restricted to providing loan information including payoffs only to our authorized borrowers. If you are not our customer but still wish to get a payoff, you will need to have our authorized borrower complete and provide a payoff authorization form to our loan servicing department. You can attached a signed authorization form below. Please allow up to seven days to receive the payoff statement. If this is your first payoff request, no fee will be assessed. After the initial request, we may charge a $10 fee for each additional payoff quote requested.