*IMPORTANT PAYMENT FEE INFORMATION: Heartland, our online payment company charges a 3% fee on all debit or credit card payments. ACH or e-check transactions will be charged an additional $1.25 per transaction. Hunter-Kelsey receives no part of these fees. Payments by phone or online will be assessed these fees. Only payments made by check, money order, or recurring ACH payments are free, with no extra fees.
Payment Online – Type your account number in the gray box below, and SUBMIT. Once entered, you will be routed to a new Heartland online payment window, where you will enter your Name, Address, Account Number and your Payment Amount. *(See above: Important New Information about new payment fees)
CREDIT CARD PAYMENT DISCLOSURE: If you pay using a Visa, MasterCard, or Discover credit card, your charge may be processed as a cash advance and subject to a cash advance fee plus cash advance interest charge. These fees are assessed by your credit card issuer. It is your responsibility to check with your financial institution and verify how the payment will be charged to your account. We have seen instances of Citibank charging a $10 cash advance fee and a small interest charge. If you have concerns, we recommend you call your credit card company before paying by credit card.
*Online payments will be credited to your account on the date of payment, but may not be reflected in your online statement for 2-3 business days.
Payment by Mail – Mailed payments should include a coupon from your coupon book and a check or money order. Please include your new account number in the memo section of your check. (If you have not received your new account number and new coupon book in the mail, please let us know.) Mail the payment to the address printed on your payment coupons.
Payment by Phone – Call our friendly collections team at 866-456-3839 to make payments by debit card, credit card, or ACH (e-check). We are available Monday – Saturday 8am – 5pm. Closed Sunday. *(See above: Important New Information about new payment fees)
Automatic Payments – Call us at 866-456-3839 and ask to be set up for recurring ACH payments or download our ACH Form and return to us via mail, fax, or e-mail. ACH is free of extra fees! We are available Monday – Saturday 8am – 5pm. Closed Sunday.
Note: Full payments are required in order to receive credit for the payment. Payments for less than the full amount in your plan agreement will not be credited to your account, but will be held until additional payments are added up to the full payment amount and then credited.
ATTN: We are not the county tax office. This web site is only for people intending to make a loan payment to Hunter-Kelsey of Texas, LLC.